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Worcester Approved Installer

Testimonials

We pride ourselves on saying "You’ll Enjoy Our Company". Our team has worked hard for over 20 years to develop a strong reputation as trusted local Plumbing & Heating Engineers.

Read what our customers say about us below.


“We chose Fires & Heating Ltd., Perth for supply and installation of our Yeoman CL5 Gas Fire and balanced flue based on the quality of information, service and attitude displayed at their Perth premises. Subsequent service and information was provided regularly and unprompted throughout the contract and the ultimate installation carried out cleanly, quickly and hassle free. We would recommend this company.”

Mr & Mrs Davie Davie, Kirriemuir

“Fire & Heating installed our new boiler in one day, the morning for taking the old boiler out, the afternoon new boiler in and operational. The installers were very clean and efficient, they were very helpful with the operational instructions and returned the next day to check everything was ok. Very polite and helpful fully recommend Fires & Heating Ltd, if you are considering a new boiler.”

Mr & Mrs Marshall, Perth

“As you know the installation was completed yesterday and to say that we are delighted would be an understatement. Since the first day that I walked into the showroom and talked to you about the project it has been a delight to deal with yourself, Bob, Wayne, and the young lady in the office. Communication has been excellent throughout and I have known at every stage what would be happening and when, even when third party subcontractors were involved. I had two survey visits to ensure that even after the order was placed the installation would go smoothly without any surprises holding up progress. During the installation Bob and Wayne were friendly courteous efficient and a pleasure to have in the house, ensuring all disruption was minimised the furnishings were protected and the room was cleaned at the end of the day. Throughout the installation my opinions were sought to ensure the desired outcome although they clearly knew the best way to achieve this. Your slogan States that “You’ll enjoy our company!!!“ I absolutely have. Thank you very much.”

Mr Henderson, Crieff

“Thank you all most sincerely from beginning to end assistance, service, and fitting of fire second to none. “We are both highly delighted with our lovely fire.””

Mr & Mrs McLaren, Perth

“Thanks for your excellent skills and efficiency.”

Mrs MacDougall, Scone

“My Boiler died at 3pm by 7pm that night a new Boiler had been agreed. By 11am next day price was agreed and by 7pm same day a new boiler was up and running! After 48hrs the new boiler was fully installed! Now that is Service!”

Dr Rankin, Auchterarder

“I would like to thank you for your assistance during the process, it was much appreciated as was the nice gift. I would also like you to pass on my thanks to Wayne for excellent professional work and his courteous manner during the last 4 days, as well as to Bob and Neil. Overall, the service I have received has been second to none and I will have no hesitation in using your services again or recommending you to any of my friends.”

Mr Lindsay, Scone

“Thank you very much for the very professional job, Fires & Heating carried out when fitting our Central Heating. There was very little disruption, and the “boys” were helpful both with requests and tidying up each evening leaving no clutter! (Someone has them well trained!) Thanks again, we are very cosy, happy and will have no hesitation in recommending your company.”

Mr & Mrs Moffat, Crieff

“Thank you, Joan, for your assistance and advice, your time when I visited your showroom and your frequent honest updates, amazing customer service. To Bob who attended to measure and quote, it was also nice to see him on the day of installation. Wayne is a total credit to your company, very knowledgeable, he answered all my questions and did a great job on fitting my new fire and showing me how it works, he also stayed back to help me understand my central heating boiler and timer and explained things so clearly, this type of service is never forgotten, thank you Wayne. Mandy was lovely when I spoke to her over the telephone and when I called to pay, I have since received all promised documentation and receipt.”

Ms Mitchell, Perth

“From my initial chat with Joan, to Bob’s visit and through to the incredibly professional and friendly installation, it has been a joy to have Fires & Heating carry out the work. The upheaval was kept to a minimum, any mess was cleared up straight away and the friendliness and knowledge of Wayne, Stephen and Neil is a credit to your firm.”

Dr & Mrs Finnie, Alyth

“The installation was completed efficiently, and the team left no mess.”

Mrs Cunningham, Milnathort

“I just wanted to say a big THANK YOU to everyone at Fires and Heating for the exceptional service they have provided to us over the last few days. From getting the quote, to completing paperwork, and the boiler installation itself, we have been impressed the whole way through the process. Everyone we have dealt with has been so friendly and helpful – Bob, Wayne and Neil did a great job with the installation and worked hard to get the job complete on time as well as taking time to explain the logistics of what they were doing. Wayne also took time to explain the functions of the boiler and thermostat controls and to tidy up once the job was complete. You are all an absolute credit to the business, and I’d have no hesitation in recommending you to friends/family.”

Mr & Mrs Robertson, Perth

“Thank you to all Fires and Heating for the excellent service in providing our new combi boiler. Thank you, Joan and Julie for helpful arrangement of visits, thanks to Bob for a thorough and informative Survey, speedily followed up by an estimate. No praise high enough for Wayne who worked extremely well to give us heat at the coldest time of the year, and thanks to Neil for finishing the job off. Five days from accepting the estimate to new boiler running must be a record.”

Mr & Mrs Clark, Crieff

“From the very first visit to your showroom, to the installation of our fire and fireplace, it has been an exceptionally good journey. In this day and age it is indeed a rarity to find a Company that is such a pleasure to deal with.”

Mrs Martin, Perth

“Your staff were courteous and helpful, which makes such a pleasant change from our experience of other companies. It has been a pleasure dealing with the Company. We made a good choice.”

Mr and Mrs Cormack, Aberdour

“Your engineers were absolutely brilliant and did themselves and you proud. Nothing was to much bother and they gave us every consideration. They treated our nervous little dog with respect and this also won our grateful thanks. We have never known a company who took such care of their customers. We are very glad indeed that we chose your company and would strongly recommend you to anyone.”

Mr Kelman, Pitlochry

“My husband joins with me in thanking you for your excellent, caring service. Each of your workforce from office, heating engineers and electrician could not have been more courteous and helpful and this can be a rare commodity in this day and age.”

Mrs Whyte, Perth

“Thank you for fitting our new boiler. The work was done quickly and efficiently and there was no mess to clear up. Your employees are a credit to your firm. We would recommend Fires & Heating to anyone who wants a first class job.”

Mr and Mrs Smith, Carnoustie, Dundee

“We were most impressed with your standard of service from our initial contact at your showroom through to finalisation of the work. We shall have no hesitation recommending your firm to all our friends.”

Mr and Mrs Scott, Auchterarder

“We are grateful for your help and patience whilst choosing the right fire and surround and are absolutely delighted with the result.”

Mr and Mrs Dally, Perth

“Your heating engineer was courteous, clean working, informative and most importantly very professional.”

Mr Miller MBE, Perth

“Your professional advice, care and patience with us are much appreciated. We are delighted with your service. It is wonderful to have a warm house again.”

Mr and Mrs Robertson, Perth

“We are amazed! Delighted! Over the moon! Your team were fantastic – can’t praise them enough. So pleased we made the right choice.”

Robertson Family, Strathmartine, By Dundee

“The job was completed with the least disturbance to our home, and every room was tidied up, to the extent you could not believe a completely new central heating system was being fitted in a short space of time.”

Mrs Ainsworth, Scone
left quote

Strong reputation and great reviews

I just wanted to say a big THANK YOU to everyone at Fires and Heating for the exceptional service they have provided to us over the last few days. From getting the quote, to completing paperwork, and the boiler installation itself, we have been impressed the whole way through the process. Everyone we have dealt with has been so friendly and helpful – Bob, Wayne and Neil did a great job with the installation and worked hard to get the job complete on time as well as taking time to explain the logistics of what they were doing. Wayne also took time to explain the functions of the boiler and thermostat controls and to tidy up once the job was complete.

You are all an absolute credit to the business, and I’d have no hesitation in recommending you to friends/family.

Mr & Mrs Robertson, Perth
right quote

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Visit Our Sister Company - How Can We Help Ltd.

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